Visiting the City Museum safely
We want to make your visit to the museum as successful and safe as possible. On this page, we have compiled information on our activities this autumn and some general instructions we ourselves follow and hope that all our visitors will also observe. Welcome to the museum – safely!
OUR EXHIBITIONS IN AUTUMN 2020
Helsinki Bites »
Time Machine »
NB! Children’s Town is closed until further notice.
GUIDED TOURS AND EVENTS IN AUTUMN 2020
This autumn, we will be holding guided walking tours with special arrangements. We will also observe current coronavirus guidelines. To ensure that we are able keep safe distances, the number of people admitted on tours is limited to twelve. We will inform ticket holders directly of any changes.
Book a guided tour. The maximum group size is 12 people until further notice. Read more >>
Events and workshops
For safety reasons, we have limited the capacity of events and workshops for the time being, and we will be updating these restrictions if the situation changes. Most of our events require advance sign up.
Click here to learn more about our autumn programme and event-specific instructions »
In addition to everything that you can experience in the museum, we offer versatile digital content through the museum website and our social media channels. Please follow us online:
THE PICTURE BROWSERY
The Museum’s Picture Browsery is open as usual.
THE MUSEUM SHOP
Welcome to visit our renewed museum shop and its selection at the main entrance to Aleksanterinkatu.
OPENING HOURS AND ARRIVAL
Opening hours: Mon–Fri 11 am–7 pm, Sat–Sun 11 am–5 pm
Exceptional opening hours »
Always free entry.
Address: Aleksanterinkatu 16
The Helsinki City Museum is situated at the corner of the Senate Square in the Tori Quarters. The museum is fully accessible through the main entrance. The museum is spread across several floors (1st, 2nd and 4th floors).
There is a shelter for prams in the courtyard, which can be entered through the Aleksanterinkatu 16 gateway. You can leave your pram in the shelter and go in straight through the main door.
There is an induction loop at the information desk and in the exhibition and conference rooms of the museum.
PLEASE NOTE THE FOLLOWING FOR AUTUMN 2020
- Until further notice, the City Museum should be entered through the Aleksanterinkatu main entrance and exited from the Katariinankatu side.
- Our lockers are available for use again.
DEAR CUSTOMER, THIS IS HOW WE ARE HELPING TO PREVENT THE SPREAD OF THE CORONAVIRUS
Here at the Culture and Leisure Division, we value your and our employees’ health above all else. This is why we are asking you to comply with the following instructions, which we also abide by, when visiting us:
Even mild flu symptoms are a good reason to stay home
If you have any symptoms of flu, i.e. a runny nose, cough, sore throat, headache or fever, please stay home.
We wash our hands
The best way to avoid contracting the coronavirus is to wash your hands. That is why we are asking everyone to maintain good hand hygiene. Hand sanitiser and hand washing stations are available in our premises.
We maintain safe distances
The virus is highly contagious in close contact. If you see that there is a line to our cash or information desk, please wait a moment and make sure to keep a safe distance from the person in front of you.
We cough and sneeze properly
Cover your mouth and nose with a disposable tissue when you cough or sneeze. Put all used tissues in the rubbish bin immediately. If you do not have a tissue, use the top of your sleeve.
The city of Helsinki recommends that everyone over the age of 15 starts using face masks in municipal service situations in which it is difficult to avoid close contact. Please bring your own mask.
Cleaning has been intensified.
We are now paying heightened attention to the cleaning of our facilities and the cleaning of different surfaces in particular. The situation is being actively monitored.
We are constantly monitoring information issued by the authorities in relation to the coronavirus outbreak and will inform our customers of any changes to coronavirus guidelines without delay.
Thank you for your cooperation!